Below is a comprehensive Terms & Conditions agreement tailored for YUZHU Trading, a cross-border e-commerce business. This template integrates global compliance standards (GDPR, CCPA, PIPL), industry best practices, and jurisdiction-specific requirements for international transactions. Key sections cover user obligations, payment terms, dispute resolution, intellectual property, and cross-border legal frameworks.
TERMS & CONDITIONS OF YUZHU TRADING
Effective Date: July 22, 2025
Last Updated: July 22, 2025
1. ACCEPTANCE OF TERMS
By accessing or using the website [Your Website URL] ("Service"), operated by YUZHU Trading ("we," "us," or "our"), you agree to be bound by these Terms & Conditions and all incorporated policies (e.g., Privacy Policy). If you disagree, you may not use our services .
2. USER ACCOUNTS & RESPONSIBILITIES
A. Account Creation
- Provide accurate and complete registration details (e.g., name, email, business address).
- Maintain confidentiality of login credentials; you are liable for all account activities .
B. Prohibited Activities
You may not:
- Use the Service for illegal purposes (e.g., fraud, money laundering).
- Infringe on intellectual property rights.
- Disrupt site functionality (e.g., hacking, spam) .
3. PAYMENT & TRANSACTIONS
A. Payment Methods
- Accepts credit cards (Visa/Mastercard), PayPal, bank transfers, and cryptocurrencies.
- Currency conversion fees may apply for cross-border transactions .
B. Fees & Taxes
- Prices exclude import duties, VAT, or sales taxes (buyer’s responsibility).
- We reserve the right to modify fees; changes apply to future orders only .
C. Refunds & Cancellations
- Refunds processed within 15 business days for defective/non-conforming goods.
- Customized or perishable goods are non-refundable .
4. INTELLECTUAL PROPERTY
A. Our Rights
All content (logos, product designs, text) is owned by YUZHU Trading and protected under copyright/trademark laws. Unauthorized reproduction is prohibited .
B. User Submissions
Content you submit (e.g., reviews, images) grants us a perpetual license to use, modify, and display it globally .
5. CROSS-BORDER TERMS
A. Import/Export Compliance
- Buyers must comply with their country’s customs regulations.
- Restricted items (e.g., controlled substances) may not be sold .
B. Shipping & Liability
- We partner with logistics providers (e.g., DHL, FedEx); tracking details provided upon shipment.
- Risk of loss transfers to buyer upon delivery confirmation .
6. LIMITATION OF LIABILITY & DISCLAIMERS
A. Service "As Is"
- We do not guarantee uninterrupted or error-free service.
- Not liable for damages arising from:
- Third-party actions (e.g., payment gateways, logistics failures).
- User misconduct (e.g., data inaccuracies) .
B. Indemnification
You agree to cover losses if your use of the Service violates these terms or harms third parties .
7. TERMINATION
We may suspend or terminate accounts without notice for:
- Breach of these terms (e.g., fraud, illegal activity).
- Inactivity exceeding 12 months .
8. GOVERNING LAW & DISPUTE RESOLUTION
A. Jurisdiction
- Governed by the laws of China (YUZHU Trading’s headquarters), excluding conflict-of-law principles .
- EU/UK consumers retain local statutory rights.
B. Dispute Process
- Negotiation: Informal resolution within 30 days.
- Mediation/Arbitration: Unresolved disputes settled via Singapore International Arbitration Centre (SIAC) .
9. POLICY UPDATES
- Material changes notified via email or site banners 30 days in advance.
- Continued use constitutes acceptance .
10. CONTACT INFORMATION
For inquiries or disputes:
- Email: legal@yuzhutrading.com
- Address: [Your Company Address, City, Country]
- EU Representative: Required under GDPR; designate if targeting EU customers .
© 2025 YUZHU Trading. All Rights Reserved.